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Our customers recommend it   4.8/5  sur 352 avis
Our customers recommend it4.8/5 on 352 reviews
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The reviews
of our customers

100% genuine reviews
Satisfaction
Index
95 %
the 30/03/2026
couple - 70-79 years - Date of stay : 30/03/2026

Good, disappointed restaurant was closed


Hotelier's responseHotelier's response :

Chère Valerie,

Nous vous remercions d’avoir pris le temps de partager vos impressions à la suite de votre séjour dans notre établissement.

Nous sommes ravis d’apprendre que vous avez apprécié la propreté de votre chambre ainsi que l’accueil réservé par notre équipe. Votre satisfaction concernant le petit-déjeuner et les différents services de l’hôtel nous encourage à poursuivre nos efforts pour offrir une expérience agréable à nos clients.

Nous prenons bien note de votre déception concernant la fermeture du restaurant. Vos remarques sont précieuses et nous permettent d’améliorer continuellement nos prestations.

Au plaisir de vous recevoir à nouveau lors d’un prochain passage.

80 %
From MAQUINAY, the 05/11/2025
Alone - 70-79 years - Date of stay : 05/11/2025

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Hotelier's responseHotelier's response :

Cher Monsieur MAQUINAY,

Nous vous remercions d’avoir pris le temps de partager votre avis suite à votre séjour dans notre établissement.

Votre excellente appréciation de l’accueil, de la chambre ainsi que de l’accès à l’hôtel nous fait particulièrement plaisir, car nous mettons tout en œuvre pour offrir à chacun de nos clients un cadre agréable et un service de qualité.

Nous prenons également bonne note de vos remarques sur la salle de bains et la connexion WIFI afin de continuer à améliorer nos prestations.

Votre intention de nous recommander à vos proches est une belle récompense pour notre équipe. Nous espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain séjour.

100 %
the 16/04/2025
couple - 30-39 years - Date of stay : 15/04/2025

Very good. Except the Wi-Fi, I was satisfied with all.

100 %
From Francesco, the 15/04/2025
Business - 50-59 years - Date of stay : 15/04/2025

It’s veri nice quality and price , very clean and very friendly.
I’ll suggest to use in the future.

100 %
the 23/11/2024
Business - 50-59 years - Date of stay : 22/11/2024

Excellente
Accueil chaleureux
Chambre au top

80 %
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Free
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Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.